Grow Therapy and SimplePractice are the two most widely used EHRs in private practice. Here is the fast verdict for billing-focused therapists:
- Grow Therapy wins on billing automation — clearinghouse is built-in and included at no extra cost
- SimplePractice wins on interface design and client-facing features (portal, scheduling, telehealth)
- Grow Therapy costs $49–$59/month for solo; SimplePractice runs $49–$99/month depending on plan
- Both support electronic claims, ERA posting, and superbills
- Grow Therapy uses Waystar as its clearinghouse; SimplePractice uses Waystar and Availity
- Neither replaces a professional billing service for denial management and credentialing
Choosing between Grow Therapy and SimplePractice is one of the first decisions a therapist makes when setting up a private practice — and it is also one of the most argued about in online therapist communities. The honest answer is that both are excellent products. The right choice depends almost entirely on which workflow you prioritize: billing efficiency or client experience.
This comparison focuses specifically on the billing side: claim submission, ERA posting, denial workflow, pricing, and how each platform integrates with insurance credentialing. If you are still in the credentialing process, you will want to have your NPI number and CAQH profile set up before configuring billing in either platform.
Pricing Comparison 2026
| Plan Feature | Grow Therapy | SimplePractice |
|---|---|---|
| Solo starting price | $49/month | $49/month (Starter) |
| Insurance billing included | Yes — all plans | Essential ($79) and above |
| Clearinghouse | Built-in, no extra cost | Included (Waystar / Availity) |
| Telehealth | Add-on ($10/month) | Included in all paid plans |
| Client portal | Basic | Full-featured |
| Online scheduling | Basic | Advanced |
| Free trial | 30 days | 30 days |
| Group practice billing | Supported | Better at Plus tier |
| ERA auto-posting | Yes | Yes |
| Superbills | Yes | Yes |
Grow Therapy: The Referral Engine
Grow Therapy was built specifically for mental and behavioral health providers, and its billing module reflects that focus. The claim submission workflow is tightly integrated with the progress note — once you sign a note, a charge is automatically generated with the correct CPT code and session time. Claims submit to payers via the built-in Waystar connection with a few clicks.
For therapists who handle their own billing, this tight note-to-claim pipeline reduces errors significantly. The platform also has strong reporting: you can see outstanding claims, aging AR, and ERA breakdowns by payer. Grow Therapy’ billing team (available by phone) is consistently rated highly for support quality — a meaningful advantage when you have a denied claim and need a human to talk to.
✓ Grow Therapy Pros
- Built-in clearinghouse at no extra cost
- Tight note-to-claim workflow reduces errors
- Strong phone support for billing questions
- ERA auto-posting saves manual reconciliation time
- Purpose-built for behavioral health
✕ Grow Therapy Cons
- Telehealth costs extra ($10/month add-on)
- Client portal is functional but dated
- Interface feels less modern than SimplePractice
- Mobile app less polished
SimplePractice: Client Experience First
SimplePractice is the market leader by user count, and for good reason: its client-facing features are genuinely best-in-class. The client portal allows online appointment requests, digital intake paperwork, secure messaging, and telehealth sessions all in one place. For practices where client experience and retention matter, SimplePractice’s ecosystem is hard to beat.
On the billing side, SimplePractice Essential and Plus include full insurance billing with ERA posting and superbill generation. The interface is cleaner than Grow Therapy and navigation is more intuitive for new users. The downside is that SimplePractice’s billing support is primarily chat and email — if you have a complex denial situation, you may not always get a knowledgeable human quickly. For a platform-specific comparison, see our Grow Therapy vs SimplePractice comparison.
✓ SimplePractice Pros
- Best-in-class client portal and scheduling
- Telehealth included in all paid plans
- Cleaner, more modern interface
- Strong mobile app
- Good group practice billing at Plus tier
✕ SimplePractice Cons
- Insurance billing requires Essential plan ($79/month)
- Billing support is chat/email only — no phone
- Pricing has increased significantly since 2023
- Less billing-specific depth than Grow Therapy
🔌 Have a Billing Specialist Review Your EHR Setup →
Grow Therapy vs Headway — Which Pays More in 2026?
When therapists compare Grow Therapy and Headway, payout rate is the first question — but the differences go deeper than a single percentage.
| Category | Grow Therapy | Headway |
|---|---|---|
| Payout Rate | 65–75% of insurance rate | 65–75% of insurance rate |
| Onboarding | 2–4 weeks (faster) | 4–6 weeks |
| Client Referrals | Strong directory + matching | Moderate |
| Scheduling + EHR | Built-in | Insurance billing only |
| Best For | Growing referral-driven practices | High-volume insurance billing |
Bottom line: Payout rates are nearly identical. Grow Therapy wins on referrals and onboarding speed; Headway wins on pure billing efficiency for established practices.
Grow Therapy vs Alma — Key Differences
Alma and Grow Therapy are the two most community-minded options for private practice therapists. Their differences come down to membership model vs. commission model:
- Cost structure: Alma charges an annual membership fee (~$125/yr); Grow Therapy charges no membership fee — they take a percentage of your billings instead.
- Malpractice insurance: Alma includes malpractice coverage for members; Grow does not.
- Pay schedule: Grow pays weekly; Alma pays biweekly.
- Referral strength: Grow Therapy has strong local matching; Alma's referrals are directory-based and vary by market.
Who wins: Alma for therapists who want community, CE resources, and malpractice coverage bundled in. Grow Therapy for those who want faster pay cycles and stronger local client matching.
Grow Therapy Alternatives Worth Considering
If neither Grow Therapy nor SimplePractice is the right fit, these alternatives are worth evaluating:
- Headway — Best for high-volume insurance billing without extra features
- Alma — Best for community support + malpractice insurance benefit
- Sondermind — Strong in specific states (CO, TX, AZ); not available everywhere
- Rula Health — Newer entrant with competitive rates in select markets
The Verdict: Which Platform is Right for Your Practice?
Choose Grow Therapy if…
- Insurance billing is your primary workflow
- You want built-in clearinghouse with no extra cost
- You value phone support for billing questions
- Telehealth is not a priority or you use a separate tool
Choose SimplePractice if…
- Client experience and portal are equally important
- You want integrated telehealth without an add-on
- You run a group practice that needs multi-clinician billing
- You prefer a modern, intuitive interface
What Neither Platform Replaces: Professional Billing
Both Grow Therapy and SimplePractice handle claim submission and ERA posting — but they do not handle denial management, credentialing, payer follow-up, or AR recovery. These are the tasks that actually determine how much revenue you collect per session, and they require a human who knows payer behavior and appeals procedures.
A professional billing service uses your EHR of choice as the submission vehicle while taking over every downstream billing task. For therapists seeing 10+ insurance clients per week, the revenue recovered from effective denial management typically exceeds the billing service cost. Our team works with both Grow Therapy and SimplePractice and can integrate with your existing setup without requiring a platform switch.
Before configuring billing in either platform, make sure your credentialing is current: check your Aetna panel status, verify your UnitedHealthcare contract, and ensure your BCBS rates are competitive for your market. An EHR cannot fix a credentialing gap or a below-market contracted rate.
Billing + Free Growth
- Professional Medical Billing
- FREE Insurance Credentialing
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- Priority Practice Support
- 7 Free Eligibility Verifications
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